This Policy is last updated on -- September 2020

This Privacy and Cookies Policy (hereinafter referred to as a “Policy ”) describes the way in which MAXIN AI deals with the information and data you provide to us (hereinafter referred to as a “Personal Data”) to enable us to manage your relationship with MAXIN AI.

We will process any personal information provided to us or otherwise held by us relating to you in the manner set out in this Policy . Information may be provided via the MAXIN AI Website (the "Website"), email communication telephone calls, or any other means.

By using the Website and providing personal information to us you agree that you understand and accept the use of your personal information as set out in this Policy . If you do not agree with the terms of this Policy please do not use the Website or do not provide us with your personal information.


References in this Policy to “MAXIN AI” (hereinafter referred as “We”, “us” or “our”) shall mean MAXIN AI, a limited liability company registered and established under the laws of Georgia with the registration number 406237521. MAXIN AI is an AI consulting company that covers innovative industries, such as artificial intelligence, machine learning, distributed computing, and big data analysis (hereinafter referred to as the or “Services”.) We control the ways your Personal Data is collected, the purposes for which your Personal Data is used and the ways your Personal Data is processed.


  1. We protect all non-public and public personal information We collect about our customers in compliance with strict standards of security and confidentiality;
  2. We maintain physical, electronic and organizational safeguards to protect this information;
  3. We require any party providing products to us or our customers on our behalf to protect the confidentiality of this information;
  4. We permit only authorized employees and contractors, including but not limited to Support and Fraud team to have access to non-public information of yours;
  5. We afford former customers the same protections as existing customers with respect to the use and sharing of their information;


Your Personal Data isn’t just protected by the quality, commitment and high standards of MAXIN AI, it’s also protected by law. We can only process your Personal Data when there is a genuine reason to do so and it must meet one of the following:

  1. contractual relationship
  2. Legal obligation
  3. your consent to process
  4. our legitimate interest
  5. public interest
  6. your vital interests


When We have a business or commercial reason to process your Personal Data this is referred to as a legitimate interest. Your Personal Data is still protected and We must not process it in a way that would be unfair to you or your interests.

If We do use legitimate interests as a reason to process your Personal Data We will tell you that We are doing so, what our legitimate interests are and provide you with a method to raise any questions or objections you may have. However, compelling grounds for processing such information may over-ride your right to object.


Considering legal obligations undertook to fulfil the contract signed between us and the customers, including and not limited to the legal obligations undertook to comply with laws or regulations that apply to us, and for to be efficient about how We fulfil our legal and contractual duties, We process your Personal Data in order to:

  1. Manage customer relationship
  2. Develop and manage our brands, new and existing products and Services for our customers, grow our business
  3. Create, develop, send and review marketing
  4. Learn from our customers’ behaviour in relation to our product and Services
  5. To provide support for our products and Services
  1. To test new products, systems or Services
  2. To compare and manage our relationship with and the performance of other companies that provide Services to us and our customers
  3. Deliver quality products and Services to you
  4. Manage customer accounts, winnings, losses, payments and withdrawals
  5. Investigate, resolve and respond to any customer complaints
  6. Prevent and detect improper use of our systems
  1. Prevent crime happening
  2. Detect, investigate and report a crime
  3. Managing risk for us and our customers
  4. Complying with any laws and regulations that apply to us
  5. Ensure corporate governance and compliance to all legal and regulatory obligations
  6. Fulfil our obligations as an accountable and responsible organization
  7. To exercise our rights set out in agreements or contracts

Internal reporting

If you choose not to provide your Personal Data it may prevent us from meeting legal obligations, fulfilling a contract, or performing Services required to run your account. Not providing your Personal Data may mean We are unable to provide you with products or Services.


The Personal Data about you which We may collect, store, use and process may include but not exceed the following:

1. Personal Information:

1.1. Registration details: For the purposes of KYC (“know your customer”) when you register to use the Services or explore our Services, you may be asked to provide us with certain details about yourself, such as: first and last name, email address, gender, birth data, physical address, GPS location information (optional), ID number, phone number, occupation, drivers license, etc.

1.2. Governmental-issued ID or Passport: For the purposes of the indentity verification process, you will be required to provide a copy of a governmental-issued ID or Passport.

1.3. Audio data: For the verification purposes in the future audio data can be used as an additional information.

1.4. Video information: In order to check aliveness of the person and reduce the risks of frauds video data can be used as an additional information.

1.5. Voluntary information: We also collect information which you provide to us voluntarily. For example, when you respond to communications from us, communicate with us via email or web online correspondence or share additional information about yourself through your use of the Services.

2. Non-personal Information:

2.1. Access history and technical information: In order to enhance the functionality of the Services and to provide you with better user experience, We collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the Website from which you linked to the Services; etc.).

2.2. Device and connection information: If you download the Software to your device, We may collect information from the particular device you are using, for security and fraud detection and prevention purposes. For example, We may gather information with regard to other software which is running simultaneously with the Software for detecting if you are using software which is associated with fraudulent activity (e.g. robots, malware, AI, etc.) or checking if the connection you are using is via a VPN or proxy.

2.3. Analytics information: We may collect information about your use of the Services, such as applications' usage, log files, user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.), time stamps, alerts, etc. This information is collected for amongst other things troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Services.

2.4. Anonymous information: We may anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Policy , and We may disclose it to others without limitation and for any purpose, such as for advertising or marketing purposes.

Where it is reasonable for us to do so and not detrimental to your rights and freedoms, We may also collect Personal Data from publicly available sources such as internet searches, social media or broadcast media. Please, note that the types of the information provided above are not mandatorily collected/stored/used/processed by us. MAXIN AI reserves the right to collect/store/use/process data in certain cases when necessary for the various purposes stated in this Policy


Whenever your Personal Data is kept by MAXIN AI We will ensure that it is appropriately protected and only for acceptable purposes.

We will keep your Personal Data for the period that you are a customer of MAXIN AI. If you are no longer a customer of MAXIN AI, We may keep your data up to 10 years as required to comply with the purposes set out in this Policy. Your Personal Data will be kept even if the customer account is blocked/deactivated/deleted/otherwise no longer active or cannot be deleted for technical reasons.


When necessary for the following purposes, We may share your Personal Data within the MAXIN AI group and with other persons or entities stated below:

  1. Law enforcement agencies, regulators and other authorities
  2. Identity verification agencies
  3. Organizations that introduce you to us
  4. Third parties you ask us (or permit us) to share your data with
  5. Third parties necessary to provide products or Services which you have requested

The Website may use your Personal Information, including, but not limited to your name, email address or contact information, ourselves or by using our third-party subcontractors/affiliates/joint marketing partners/business partners for the purpose of providing you with promotional materials, concerning the Services as well as products, services, websites and applications which relate to you or interest you. We may share and disclose said Personal Information with our Marketing Affiliates for the purpose of providing you with different marketing offers, which We, or our Marketing Affiliates, believe are relevant for you. Our Marketing Affiliates may use this Personal Information for different marketing techniques, such as direct email, post, SMS and telephone marketing purposes.


We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information We collect online. These safeguards vary based on the sensitivity of the information that We collect and store.

We employ industry standard procedures and controls to ensure the safety of our users’ information, such as:

  1. Secure network topology, which includes intrusion prevention and Firewall systems;
  2. Encrypted communication;
  3. Authentication and Access Control;
  4. External and Internal audit tests, etc.


Although We take reasonable steps to safeguard information, however, due to the design of the Internet, We cannot be responsible for the acts of those who gain unauthorized access, abuse the Services or hacking and We make no warranty, express, implied or otherwise, that We will prevent such access.


The Website may contain hyperlinks to other websites that may have information policies and practices that are different from ours. The fact that We have provided a link to a Website is not an endorsement, authorization, sponsorship, or affiliation by us with respect to such Website, its owners, or its providers. Links to other websites are provided only as a convenience to you. We are not responsible for the content, validity, privacy policies or reliability of any website linked to this Website that is not within our family of properties. There are risks in using any information, products, software or Services found on the Internet, and you should make sure that you completely understand these risks before using, relying upon, or purchasing anything via the Internet.


Telephone or video calls to and from our Support office are recorded for KYC, training and security purposes along with the resolution of any queries arising from the Service you receive.


The Website uses cookies to deliver a better and more personalized experience to use the Website. Cookies are small text files containing minimum amounts of information which are sent to and stored on your computer, smartphone or other device when you access a Website. Cookies are then sent back to the originating Website on each subsequent visit or to another website that recognizes that cookie.

Cookies are generally used to improve and enhance the user experience. Some of the cookies We use are essential for the Website to operate.

MAXIN AI’s use of cookies on the Website falls into the following categories:

  1. Session Management
  2. Functionality
  3. Fraud Prevention
  4. Tracking
  5. Analysis

Third party advertising companies/affiliates, that work with us, may also use cookies and related technologies to collect and store Information to provide you with advertisements that are likely to interest you.


We will assist you if you choose to exercise any of your rights over your Personal Data, including:

  1. Withdrawing your previously granted consent (however, this will not invalidate any information processed under your previous consent)
  2. Lodging a complaint with any relevant Data Protection Authority
  3. Access to your Personal Data that We hold or process
  4. Correction of any Personal Data that is incorrect or out of date
  5. Erasure of any Personal Data that We process
  6. Asking us to provide you or another company you nominate with certain aspects of your Personal Data, often referred to as “the right to portability”
  7. The ability to object to any processing data where We are doing it for our legitimate interests.


Over time, it may be necessary to modify or supplement our Policy. When We make changes, We will post the changes to our Websites and change the date at the top of the Policy. The amended Policy will be effective upon posting on the Website. We encourage you to visit our Website from time to time to review our Policy in the event it has changed. Your continued provision of information to us or use of our Websites following the posting of changes to the Policy means that you accept the changes and our use of your Personal Information in accordance with the revised Policy . If any material changes are made to this Policy We will use reasonable endeavours to inform you in advance by email, notice on the Website or other agreed communications channels.

Additionally, in relation to the Policy , We reserve right to amend, modify, update and change any of the terms and conditions of the Policy from time to time and you may be required to accept such changes to the Policy in order to continue using the online Services and products.

We will communicate the changes to you in advance, giving an appropriate amount of time for you to consider and understand the changes before they become effective. We will not enforce material changes to the Policy without your express consent. If you decline to accept the changes to the Policy or otherwise do not accept the changes within the time period, We may not be able to continue to provide some or all products and Services.


If you have any concerns or would like more detail about how We process your Personal Data, you can contact us at

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© 2021 - MaxinAI | All Rights Reserved
© 2021 - MaxinAI | All Rights Reserved